FREQUENTLY ASKED QUESTIONS

Having an issue or not sure how to do something on the HL Team Portal site? Browse our FAQ.

To join your team’s public profile, navigate to Team>Public Profiles and search for your team’s name. Depending on the privacy setting for your team, you will see a “Join Team” button or a “Request Membership” button.

Search Public Teams

When you registered an account you will be sent an activation email. You will not be able to log in until you have activated your account.

The time it takes to receive your activation email depends on your email provider.

If you have not received your activation email within 24 hrs, please contact the HL staff.

Contact Staff

To set your platform for your profile you will navigate to the Dashboard in the top left of the website on your admin bar. You will then select “Players”, this is where you can edit your competitive player profile. To select the platform for your profile you will do so under Details>Leagues.

To join your competitive team you will navigate to the Dashboard in the top left of the website on your admin bar. You will then select “Players”, this is where you can edit your competitive player profile. To select your team you will do so under Details>Current Team, then select your team from the drop down.

To leave your current team you will navigate to the Dashboard in the top left of the website on your admin bar. You will then select “Players”, this is where you can edit your competitive player profile. To leave your current team you will do so under Details>Current Team, then click the “x” to remove the team from your profile.

 

Go to your public team profile and navigate to Manage>Request. Here you will find all pending membership requests.

Yes! Go to your public team profile and navigate to Manage>Members. Here you you can control your memberships levels.

 

Navigate to Team Manager>Edit Competitive Team in the main menu. Look for the “Team Group” section and select your team from the drop down.

 

Navigate to Team Manager>Edit Competitive Team in the main menu. In the “Details” section, select your platform from the drop down.

Navigate to Team Manager>Edit Competitive Team in the main menu. In the “Player List” section, put a check mark by your teams roster.

 

(Don’t see your team?)

Contact Staff

Navigate to Team Manager>Add Players Team in the main menu.

DIDN’T FIND WHAT YOU WERE LOOKING FOR?

We are in the process of building a comprehensive FAQ section. If you didn’t find the answer to your question, please contact our staff, we are happy to help. Or do you have a suggestion for our FAQ section?

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